The IrshadManji.com Online Store: Audio Products

Have a look though the frequently asked questions listed below to learn about audio books and related technologies. I can't wait to listen to your recording! What format am I buying? I cannot download the files without losing my connection. What should I do? How do I open the files that I have downloaded? How do I play the MP3? What is the quality like? Is my information private? Why do you need my e-mail address? What is Kagi? I can't wait to listen to your recording! What format am I buying? You are buying audio files that will appear as links in an email to you. Click on those links to download the files. After downloading, you can listen to the files on your computer (with iTunes for example) or you can transfer them to your iPod or other MP3 player. Enjoy. Back to top I cannot download the files without losing my connection. What should I do? For best results, you should have high-speed internet access. If you have dial-up access, then downloading will take several hours. You may need to leave it downloading overnight. You can also download the audio files from another location which has a faster connection, such as an office or an internet café. Fortunately, you can make up to three attempts to download the audio files. The link to download these files is in the email receipt that you get after you buy the audio book. Be sure to download the files before they expire. The web store cannot re-send them to you for free. If you keep having problems, contact your service provider directly. Back to top How do I open the files that I have downloaded? The files that you downloaded are compressed with Zip, a standard compression format. They are compressed so that you can download them faster. They need to be un-compressed before you can play the audio files. The compressed files have names which end in ".zip". When they are uncompressed, the name will end in ".mp3". They may uncompress automatically for you. If they do not, then you should double-click them, because you probably already have the software needed to open Zip files. If your computer does not know what to do with the files ending in ".zip", then you should download a free application to open Zip files. If you are using Windows, we recommend WinZip, which you can download here. If you are using a Mac, use Stuffit Express, which you can download here. Install Winzip or Stuffit. Now open the Zip-compressed files by double-clicking them. The files will decompress and become the audio MP3 files, which you can listen to on your computer or MP3 player. Back to top How do I play the MP3? MP3 is the most common format for audio on the internet. The most popular software to let Windows users play MP3 files is Windows Media Player. This can be downloaded here. Windows users can also use iTunes, which is available here. For Mac users, iTunes is part of your system. There are many MP3 players on the market that allow you to listen to your audio files anywhere, including Apple's iPod and some mobile phones. Back to top What is the quality like? Irshad's voice has been recorded in the standard quality for audio books. The speeches are recorded live, so they are not studio quality but you will feel like you are really there. Back to top Is my information private? Your information is totally private and will not be distributed to anyone for any reason. The web store uses Secure Certification to make sure your information remains confidential. Back to top Why do you need my e-mail address? Your e-mail address is required only to provide the transaction receipt. The receipt also contains a direct link to let you download your files. You can access this download link three times before it expires. Back to top What is Kagi? Kagi is an e-commerce pioneer that has been serving customers since 1994. Kagi operates thousands of stores in over 100 countries, selling merchandise to millions of buyers worldwide. We are using Kagi because they are experienced. Kagi sells The Trouble with Islam Today audio files directly to you, much like amazon.com would sell the print version directly to you. Take the time to read more about Kagi including their refund policy. Back to top